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McKnight's Senior Living Online Expo

Register for Your Free Live Virtual Event Now:

"McKnight's Senior Living Online Expo"


The event kicks off Thursday, June 15 at 10:30am ET.  


  • Earn up to 4 free CE credits by attending informative webinars led by national industry experts
  • Find out about the latest products and industry trends at sponsor booths
  • Network live with other industry attendees
  • Attend from anywhere - no travel required!

Webinar Sessions: 

11:00am ET - Session 1, sponsored by MatrixCare

Knowledge is power: Citation trends and preparing for your on-site survey

When it’s time for your survey, will you be ready? These inspections are high-stakes: fines for violations of infection control protocols can cost up to $27,000 per day, depending on scope and severity – and that’s just one example.

Surveys impact every aspect of your business, from occupancy to financial performance to staff workload. Our webinar will break down the most common citations and provide insights to help you mitigate risk and better prepare for your next survey.

In this webinar, you’ll learn:

  • Key areas surveyors focus on in assisted living, memory care and skilled nursing
  • Top citations issued by surveyors, why they matter, and how they impact your business
  • Steps you can take to minimize the risk of being cited
  • How to prepare for surveyors and work with them while they’re on site


Janet K. Feldkamp, RN, BSN, LNHA, CHC, JD, Partner, Benesch Healthcare+ Practice Group at Benesch Friedlander Coplan & Aronoff LLP

Robert Moore, RN, RAC-CT, DNS-CT, Director, Strategy and Portfolio Management at MatrixCare 


12:30pm ET - Session 2, sponsored by Pinnacle Quality Insight

Using a career ladder to recruit and retain long-term employees

Professional caregiving offers one of the highest career growth opportunities out of any industry — but your employees don't know that. Because if they did, the post-acute care industry wouldn't rank among the top 5 industries with the highest workforce shortages.

As training continues to be the biggest complaint among employees and customers in the post-acute care industry, it's time to start leading employee recruitment and retention with the industry's #1 differentiator: career ladders.

Learning objectives:

  • Attendees will be given the steps to build and implement a career ladder that recruits and retains long-term employees.
  • Attendees will be able to apply strategies to engage and motivate their staff in training completion.
  • Attendees will learn how to cultivate a culture of learning that retains employees and enables their care staff to reach their highest potential.


Linda Leekley, Chief Clinical Officer at Home Care Pulse

Megan Teis, Director of Course Development at Home Care Pulse


2:00pm ET - Session 3, sponsored by IntelyCare

Elevating senior living quality through trusted partnerships

Elevating senior living quality through trusted partnerships

Resident care quality is suffering greatly as senior living facilities continue to see annual staff turnover rates above 50%. Yet as the staffing challenges mount, the friction between operators and agencies worsens, preventing the partnerships needed to stabilize the industry and enhance care. To address heavy workloads, unsafe staffing levels and limited resources driving aides and nurses away, we must go beyond traditional staffing agencies.

 This webinar will explore the importance of aligning with talent partners that excel in recruitment, retention and providing the necessary training and support resources for nursing staff to thrive. We'll also uncover other potential transformative partnerships operators can leverage to lighten workloads and boost job satisfaction. 

Attendees will gain insights into: 

  • Diverse partnerships beyond traditional staffing agencies that alleviate staffing challenges. 
  • The positive impact of these partnerships on staff satisfaction, resident outcomes and operational efficiency. 
  • Finding partners that prioritize quality of care and share the common goal of elevating care standards. 
  • Real-world examples that highlight the transformative power of trusted partners in senior living.


Rebecca Love , Chief Clinical Officer, Intelycare


3:30pm ET - Session 4, sponsored by Sentrics

Technology implementation strategy: Best practices for senior living communities

As the senior living industry continues to evolve, technology is playing an increasingly important role in enhancing the resident experience and improving operational efficiency. However, implementing new technology can be challenging, especially in senior living communities where staff and residents may have varying levels of comfort with technology. To successfully implement technology in senior living communities, it is essential to have a well-defined strategy in place. 

Join us for an informative webinar on technology implementation strategy in senior living communities. We will explore the best practices for implementing technology in senior living communities, and the steps necessary to ensure a successful implementation. Our expert Aaron Fields, chief information officer at St. Ann’s Community in Rochester, NY, will share insights on how to identify the right technology solutions, engage staff and residents in the implementation process, and measure the impact of the technology on resident and staff outcomes.

During the webinar, we’d like to cover:

  • The benefits of technology implementation in senior living communities
  • How to identify the right technology solutions for your community
  • Potential roadblocks to your technology implementation process
  • Strategies for engaging staff and residents in the implementation process
  • How to measure the impact of technology on resident and staff outcomes
  • Best practices for ongoing technology management and support


Aaron Fields, Chief Information Officer at St. Ann’s Community

Offered Free by: McKnight's Senior Living
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