Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organization's needs - but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO).
This white paper tells you how to understand the benefits of UC in your organization, identify the preferred modes and means of communications, and then use that criterion as a guide to seek out the best UC solution.
Most organizations find that UC enhances user productivity or business processes - or both.
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